Call 1-877-PAN-TILT
1-877-PAN-TILT
1-925-406-4474
NuSpectra Multimedia
3000-F Danville Blvd #122
Alamo, CA 94507
Fax: 925-406-4574
 
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105% Lowest Price Policy
 
 Our Lowest Price Policy
Despite the major differences between us and other authorized Internet retailers, we will always attempt to match the prices of comparable competitors. Should your request for a price match meet with our eligibility requirements, in most cases, we will discount our price by 105% of the difference. Please note that this price matching program is NOT a guarantee that we will meet a competitor's price. NuSpectra reserves the right to refuse a price match request for any reason, even if all eligibility requirements are met.
 How to Request a Lower Price

We ask that those interested in requesting a price match call our toll-free Customer Care line and speak to a representative to share the details of their request. Please find the number, and our hours of operation, listed below:

1-877-PAN-TILT (1-877-726-8458) Or click to send us an email.

Hours of Operation: Monday-Friday: 9:00 am - 5:00 pm (Pacific)

Please be aware of our eligibility requirements before calling. Again, this is not a guarantee program. Your request may not be fully granted even if you meet all eligibility requirements.

Eligibility Requirements

You may be eligible for our 105% Lowest Price Policy if your request meets the following conditions:

  • The online retailer MUST be authorized by the manufacturer to carry the product. If it is not possible or difficult to obtain this information from the retailer, we will assume they are NOT authorized.
  • The Internet retailer must be a regular dealer of the item. No private individuals or auctions, or eBay stores.
  • The Internet retailer must have the identical item in-stock at the time of the price match.
  • The item must be a regular in-stock item. Lowest Price Policy does not apply to close-outs or discontinued merchandise.
  • The item must ship directly from the Internet retailer. Our Lowest Price Policy does not apply to dealers that rely on drop-shipping or third party fulfillment.
  • We must be able to verify the price on the Internet retailer's website.
  • We must be able to verify all applicable charges including shipping fees and taxes before entering credit card information.

We reserve the right to limit our lowest price policy if:

  • The Internet retailer's shipping fees exceeds ours.
  • The Internet retailer's lower price requires membership fees, coupons, product-bundling purchase, or rebates.
  • The Internet retailer is not an authorized dealer for the item.
  • The manufacturer specifically prohibits us from price-matching their products.

Please note the following:

  • Lowest Price Policy only applies to new orders.
  • Lowest Price Policy is open to U.S. shipments only.
  • Items that are lowered in price cannot be combined with any other promotion.
  • Lowest Price Policy does not apply to shipping fees.

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